Analisis Layanan Aplikasi Livin by Mandiri Menggunakan Framework ITIL V3. INTECH, [S. l.], v. 4, n. 2, p. 64–68, 2023. DOI: 10.54895/intech.v4i2.2277. Disponível em: https://journal.unbara.ac.id/INTECH/article/view/2277. Acesso em: 16 apr. 2026.