OPTIMALISASI KINERJA SEKRETARIS DESA SALAM PENGELOLAAN ADMINISTRASI DESA (Studi Kasus Desa Rantau Kumpai Kecamatan Sosoh Buay Rayap Kabupaten Ogan Komering Ulu)

Abstract

This research is motivated by the importance of the Village Secretary's role in effective and efficient village level administration governance. However, the main problem identified in this study is the persistence of delays in population data entry and the suboptimal utilization of information technology in executing village administrative duties. To examine this issue, this study employs a descriptive qualitative method with an institutional approach. Data collection was conducted through interviews, observation, and documentation with five informants consisting of village officials and community members, which were subsequently analyzed using the Miles and Huberman model alongside Wibowo's performance theory as the analytical framework. The conclusion indicates that, in general, the performance of the Rantau Kumpai Village Secretary has been optimal across almost all indicators, yet it remains constrained in terms of tools/facilities, competence, and opportunities due to limited village internet network infrastructure. Based on these findings, it is recommended that village officials make upgrading and improving the internet network infrastructure in the village area a top priority to achieve a more comprehensive optimization of population administration services. Furthermore, the Regional Government of Ogan Komering Ulu Regency and the Government of Ogan Komering Ulu Regency need to expand their support for providing communication network infrastructure in remote villages, including Rantau Kumpai Village, to support the smooth operation of digital-based public administration services.